Orders usually ship in 1-2 business days. Orders for custom items and items not in stock may take a little longer. Please see individual item pages for exceptions and contact me if you have questions about availability.
Canada - $8 (discounted) flat rate for Canadian orders shipped via first class mail, which usually takes 1-4 weeks. Any customs duties are the responsibility of the recipient.
other countries - $10 (discounted) flat rate for international orders shipped via first class mail, which usually takes 1-4 weeks. Any customs duties are the responsibility of the recipient. I'm currently only shipping to the following countries: Australia, Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Israel, Japan, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Singapore, South Korea, Spain, Sweden, United Kingdom
I hope you love your MWM purchase. Above all I want you to be happy and your experience with MWM cortisol (stress) free. Therefore, all items are returnable in original condition within 30 days for any reason for a refund. Shipping charges will not be refunded unless I made a mistake with the order. Please contact me, so that I will expect your package.
Christmas and other winter holiday gifts can be returned, if in new condition, until the end of January.
I use the most eco-friendly packaging I can find - including 100% recycled cardboard boxes, recycled tissue paper, recycled paper labels, recycled paper tape, 100% recycled mailers, and biodegradable tape. Occasionally I reuse boxes.